Once you have selected the items that you would like to purchase and you are ready to place your order, we offer a simple four-step ordering process.
The shopping basket contains all of the items that you added to your cart while shopping. During this step, you can review your items, add items, delete items, and change item quantities.
You are asked to provide your billing address and the shipping address for any gift recipients.
Your order will be sorted by shipping address for your review. You can make changes or confirm by placing your order. Be aware that if you do not provide an e-mail address, you will not receive a copy of the invoice or a tracking number. Your e-mail address will not be traded or sold.
A final confirmation summary of your order appears along with the contact information for customer service in case you may need assistance.
Tracking and Billing:
Your credit card will be billed at the time your order enters the processing system in our office or is sent to our factory for shipment. Please allow up to 7-10 business days for tracking status for some items. You will be e-mailed a tracking number when your order has been shipped. Please check your inbox, spam, and junk folders. You may also call or e-mail customer service to check shipping status.
Returns and Exchanges:
Please refer to our Return Policy.
Please refer to our Warranty Page.